Eric Lam
Being an effective communicator in the workplace is an invaluable trait. This short course is designed to build interpersonal skills and taught the participant to be more responsive to others and foster positive workplace relationships. The participant focused on communication and behaviour, and learned how to create and maintain workplace networks that are based on a culture of feedback, openness and trust.
Skills / Knowledge
- Communicate information and ideas in ways that are accessible for a diverse workforce
- Work with team members to develop work plans aligned to organisational goals
- Consult with team members to address workplace issues and share outcomes
- Gain the trust of your colleagues, customers and suppliers through consistent performance and role-model behaviours
Issued on
June 12, 2019
Expires on
Does not expire