25.8.20
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Australian Institute of Management

Operational Planning

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Kellie Gavin

This course provided the participant with the skills to develop an operational plan, acquire resources, monitor progress and evaluate performance. They explored options and contingencies in operational planning, and walked away armed with skills that help them minimise risk and deliver results for their organisation.

Skills / Knowledge

  • Develop key performance indicators (KPIs) and collate, analyse and organise details of the resources needed to achieve them, including recruitment of staff
  • Ensure proposals for resource requirements are supported by a variety of information sources and specialist advice as required
  • Develop risk and contingency action plans
  • Monitor performance systems and processes to assess progress and manage variation
  • Develop strategies to ensure that employees are recruited and inducted within your organisation’s human resources management policies

Issued on

September 26, 2022

Expires on

December 31, 2075