25.8.20
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Social Media Strategy

Heather Clifford

Participants in this course will have learnt how to develop a comprehensive and effective social media strategy. The course provides the tools to impact social media audiences with relevant content that moves them from follower to customer.

Skills / Knowledge

  • Understand buyer stages and their impact on strategy and content
  • Put your social media strategy in the context of your organisation or personal brand
  • Conduct a social media audit on your existing presence
  • Assess consistency, performance, SEO, brand, and competitors
  • Write objectives and KPIs that drive and measure performance
  • Develop audience personas and choose the correct channel to target with relevant content
  • Understand content categories, purpose, and formats
  • Collaborate with your audience and influencers for greater engagement
  • Plan in detail for budget, resourcing, and management
  • Analyse data metrics to gain insights and continuously improve

Issued on

October 24, 2023

Expires on

December 31, 2075