Ricardo Escobar Guillen JrEffective CommunicationEffective CommunicationMarch 27, 2024Effective Communication
Ricardo Escobar Guillen Jr
Effective Communication
Effective Communication
March 27, 2024
Effective Communication
Ricardo Escobar Guillen Jr
Communication is the essential building block of a successful organisation. Participants in this course will have explored a range of proven communication techniques and strategies that can be used to develop and maintain successful relationships both inside and outside the workplace.
Skills / Knowledge
- Identify and develop your personal communication style while adapting your behaviours to better express your ideas in the workplace
- Understand the role of culture, stereotypes and bias in communication and break down barriers to effectively communicate
- Use active listening techniques and effective questioning skills to enhance your understanding and show empathy
- Give and receive appropriate feedback and use trusted techniques to deal with difficult situations
Issued on
March 27, 2024
Expires on
December 31, 2075