Understanding Human BehaviourOlivia BreenUnderstanding Human BehaviourJuly 4, 2025Understanding Human Behaviour
Olivia Breen
People’s behaviour and the factors that influence their actions vary across situations. Learning to understand these differences can transform the way you lead and collaborate.
The Understanding Human Behaviour short course provides participants with the essential knowledge, skills and tools to better understand why people behave the way they do in the workplace. By exploring diverse perspectives, they will gain practical strategies to develop thier interpersonal effectiveness, improve the employee experience and cultivate a positive organisational culture.
Participants also learn how to apply these insights to motivate, guide, and support others more effectively, which in turn strengthens relationships and drives productivity across your team or organisation.
Skills / Knowledge
- Identify the cognitive, emotional and social drivers behind workplace behaviour
- Develop strategies to manage diverse expectations, experiences and current perspectives
- Identify and respond to individual and group-based needs and motivations
- Recognise cultural influences on team dynamics and decision making
- Strengthen leadership capability by applying behavioural insights
- Create a more engaging and productive culture where employees feel seen, safe and supported