25.8.14
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Manage Performance Effectively

This course taught the participant to optimise their team’s performance by learning proven techniques for consistently delivering results. This short course uncovered ways to successfully manage workload and goals while developing a team culture of learning and growth. The participant is well positioned to create and implement effective performance and development plans and learn how to confidently address issues of underperformance in their team.

Skills / Knowledge

  • Support the development of a learning culture in which work and learning come together
  • Manage the performance of team members through the development of key result areas and performance indicators, supported by regular coaching and feedback
  • Create systems and processes to prioritise tasks while establishing personal work goals and maintaining professional competence
  • Lead and manage team effectiveness by establishing performance plans, facilitating cohesion and leveraging team capabilities

Issued on

September 18, 2019

Expires on

Does not expire