25.10.20
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Australian Institute of Management

Fast Thinking - Confident Speaking

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Nickey Kho

The Fast Thinking – Confident Speaking short course will equip you with the skills and confidence to deal with a range of challenging and unexpected communication situations. Focusing on a range of proven tools and techniques, you’ll learn how to remain calm under pressure, overcome common obstacles, and get your message across with style and impact.

Skills / Knowledge

  • Manage your own and others’ insecurities and uncertainties
  • Think and communicate clearly and concisely in unexpected, spontaneous, and challenging situations
  • Remain candid but courteous, whilst utilising frameworks to get your message across without alienating others
  • Field confrontational questions and emotional issues using confidence, empathy, and logic
  • Enable your listeners to feel understood whilst handling their objections proactively and assertively
  • Combine ideas, persuasion, stories, and analogies to create memorable and powerful communications

Issued on

September 29, 2022

Expires on

December 31, 2075