25.10.20
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Professional Communication and Negotiation

Muhammad Usama Arshad

Effectively navigating the unpredictable challenges in the corporate world demands proficient communication and negotiation skills.

Designed for ambitious professionals who wish to polish their ability to command the room, whether it’s in high-stakes negotiations, pivotal meetings, or impactful presentations. Learn to dive deep into the art of effectively synthesising and delivering information to clients and stakeholders. With a focus on practical, real-world applications, this program is the steppingstone to exceeding the demands of your professional role.

Successful completion of this Microcredential will result in the Statement of Attainment of BSBCMM511 – Communicate with influence.

Skills / Knowledge

  • Identify the information needs of the audience and prepare a position in line with the purpose of communication
  • Identify objectives of negotiation and needs and requirements of stakeholders
  • Prepare positions and supporting arguments according to objectives
  • Communicate with stakeholders, and establish areas of common ground and potential compromise
  • Conduct meetings and contribute to discussions

Issued on

April 30, 2025

Expires on

December 31, 2075