25.14.29
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Australian Institute of Management

Think on Your Feet

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Kelly Allen

About 90% of business communication requires a response in the moment. This globally recognised course taught the participant to speak concisely and persuasively, even under pressure. They learned strategies for different situations, how to focus their topic and present ideas in a clear, concise and memorable way. The participant was given the tools to be more persuasive, more articulate, more productive and more confident.

Skills / Knowledge

  • Incorporate left and right brain thinking, enabling you to be more articulate and creative within a logical framework
  • Communicate with clarity, brevity and impact by structuring ideas simply and persuasively while fleshing-out ideas with memorable examples
  • Target listeners' core concerns and answer questions quickly and coherently while handling objections positively
  • Deal with hostile situations and emotional issues while fielding difficult questions with confidence and logic

Issued on

January 30, 2020

Expires on

Does not expire