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Managing Operational Improvement

Jeffrey Buckett

When organisations rest on their laurels, becoming obsolete is inevitable, which is why it is the responsibility of leaders to encourage and enable processes of continuous improvement. The Managing Operational Improvement Microcredential addresses operations in organisations across the globe, looking at how they are assimilating quality assurance with holistic systems management practices.

Skills / Knowledge

  • Understand holistic Operations Management theory and its practical application for sustainable organisational improvement
  • Analyse organisations in terms of Operations systems, practices and processes to improve the quality of management
  • Evaluate digital Operations Strategy methodologies to improve performance of an organisation's internal focus (people) and external focus (suppliers - customers)
  • Understand the design, implementation and delivery of strategy and the process of monitoring, control and risk management
  • Demonstrate a high order of skill in analysis, critical thinking and professional application Graduate Attributes

Issued on

January 22, 2024

Expires on

Does not expire