Andrew HarrisPerformance ManagementPerformance ManagementSeptember 11, 2020Performance Management
Andrew Harris
Performance Management
Performance Management
September 11, 2020
Performance Management
Andrew Harris
This course explored the end-to-end processes associated with the performance management cycle – from the setting of objectives and allocation of work through to performance reviews and recognition. Participants gained the skills and confidence to drive a performance culture, and proactively address issues of diminished performance.
Skills / Knowledge
- Allocate work in a way that’s efficient, cost effective and outcome focused while developing performance indicators with relevant staff
- Provide on-the-job coaching to improve performance and conduct formal structured feedback sessions
- Manage disagreement or conflict while recognising and rewarding outstanding performance to continuously improve performance and outcomes
- Capture learning to inform knowledge management strategies and transfer skills to enhance performance and meet organisational and workgroup goals
Issued on
September 11, 2020
Expires on
Does not expire