25.8.20
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Leading with Emotional Intelligence

Joseph El-Haiby

Emotionally intelligent people understand the emotions of others, and know how to positively influence them. Using a range of tools and techniques, this short course introduced the participant to new ways to harness their emotions and those of others in order to enhance decision-making, improve behaviour and facilitate high performance.

Skills / Knowledge

  • Understand the social neuroscience of emotions and emotional intelligence
  • Improve your management of emotions
  • Enhance your relationships within and outside of the workplace
  • Facilitate difficult conversations with confidence
  • Feel less stressed and be better equipped to manage high work demands and stress
  • Create a positive work environment for others
  • Facilitate high performance

Issued on

May 21, 2021

Expires on

December 31, 2075